logo Sign Up

Terms & Conditions

Terms and Conditions

Acceptance of the Terms

By accessing and using Ladbrokes's services, you agree to be bound by these Terms and Conditions ("Agreement"). If you do not accept these terms, please leave our website immediately.

Eligibility Requirements

To use Ladbrokes's services, you must meet the following eligibility requirements:

  • You must be at least 18 years old (or the minimum age required in your jurisdiction).
  • You must provide true and accurate identification information when registering an account.
  • You must not be a resident of any country or territory where online gaming is restricted.

Minimum Age Requirements

You must be at least 18 years old to use Ladbrokes's services. If you are under the minimum age, do not attempt to register for an account or access our website.

Geographic Restrictions

Ladbrokes operates in accordance with international regulations and may restrict access to its services from certain countries or territories where online gaming is restricted. Please check our list of accepted and restricted countries on our website.

Account Registration Rules

To create an account, you must provide the following information:

  • Your name
  • Address
  • Date of birth
  • Contact details (email, phone number)

You agree to maintain accurate and up-to-date registration information at all times.

One-Account-Per-User Policy

Each user is entitled to only one Ladbrokes account. You may not create multiple accounts for yourself or share an account with anyone else.

Identity Verification and KYC

Ladbrokes reserves the right to request identification verification from users, including proof of age, address, and identity documents. This information will be used solely for regulatory compliance purposes.

Account Accuracy Obligations

You agree to maintain accurate and up-to-date registration information at all times.

Account Security Responsibilities

It is your responsibility to:

  • Keep your login credentials confidential
  • Use a strong password that meets Ladbrokes's security requirements
  • Inform us immediately if you suspect unauthorized access or activity on your account

Login Credentials and Password Protection

You agree to keep your login credentials (username, password) confidential at all times. Do not share them with anyone else.

Restricted Behaviour and Prohibited Activities

The following behaviors and activities are prohibited:

  • Cheating or colluding in any way
  • Using our services for unauthorized or malicious purposes
  • Sharing an account with another user
  • Creating multiple accounts

Ladbrokes reserves the right to suspend or close your account if we believe you have engaged in such behavior.

Multi-Accounting and Fraud Prevention

If Ladbrokes suspects that a user has created multiple accounts, we may request identification verification or take other actions as necessary. We reserve the right to suspend or close any account for suspected fraud or cheating.

Bonus and Promotion Rules

Bonuses and promotions are subject to specific terms and conditions, which you can find on our website. Please read these carefully before participating in a bonus or promotion.

Wagering and Gameplay Conditions

You must wager within our minimum and maximum stakes requirements at all times. Ladbrokes reserves the right to limit your betting activity if we believe it is excessive or suspicious.

Bonus Abuse Prevention

We reserve the right to withdraw bonuses and promotions from users who have engaged in bonus abuse, such as:

  • Making multiple deposits with no intent to wager
  • Wagering large amounts only on certain games

Please see our Bonus Policy for full details.

Deposits and Withdrawals

For information on depositing and withdrawing funds from your Ladbrokes account, please refer to our separate Deposits & Withdrawals page.

Verification Before Withdrawals

Before processing any withdrawals, we may request verification of the withdrawal amount and method. Please see our Verification Procedure for full details.

Processing and Review Procedures

Ladbrokes reserves the right to delay or withhold payments if there is an issue with your account registration information, identity documents, or payment history.

Responsible Gambling Expectations

We take responsible gaming seriously. If you believe you have a problem with gambling, please contact us immediately for assistance. We may request identification verification and/or limit access to certain games as necessary.

Self-Exclusion and Account Restrictions

If you wish to self-exclude from our services or restrict your account activity in any way, please contact us using the link at the bottom of each page on this site.

Game Fairness and RNG Systems

Ladbrokes uses Random Number Generators (RNGs) to ensure that all games are fair and unpredictable. Our RNG systems meet international standards for fairness and randomness.

Technical Interruptions or Voided Gameplay

In some circumstances, your gameplay may be interrupted due to technical issues. Ladbrokes does not accept responsibility for such interruptions or voided gameplay.

Suspension or Closure of Accounts

We reserve the right to suspend or close any account at our discretion without notice. Please refer to our full list of acceptable behavior on this site for further details.

Intellectual Property and Platform Ownership

All content, software, and proprietary technology owned by Ladbrokes remain the exclusive property of Ladbrokes and its suppliers. You agree not to reverse-engineer or redistribute such materials in any way.

Limitation of Liability

In no event shall Ladbrokes be liable for loss or damage arising from your use of our services, except as specifically provided under these Terms & Conditions.

Modification of Terms

Ladbrokes reserves the right to modify these Terms and Conditions at any time without notice. Your continued access to and usage of this website will indicate your acceptance of updated Terms & Conditions.

Contact or Support Guidance

For further assistance with Ladbrokes's services, please contact our support team via email.

Applicable Licensing or Regulatory Oversight

Ladbrokes operates under the relevant laws and regulations governing online gaming. Our licensing details are listed on this site for your reference.

Please note that some countries may have varying requirements or restrictions in place. Your access to Ladbrokes's services will be governed by these Terms & Conditions, which you must read before creating an account with us.